965 Privacy Policy — How We Safeguard Your Data
This privacy policy explains how the 965 platform collects, uses, stores, and protects personal information of Malaysian users. We are committed to your data confidentiality and security at all times.
Updated: January 2026
Information We Collect from You
When you register or use the 965 platform, we collect certain categories of information to ensure smooth and secure services for all Malaysian users.
Account Information
This includes your full name, email address, mobile number, date of birth, and encrypted passwords. Such information is required for registration and account identity verification.
Payment Information
To handle deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment method details such as bank account holder names and account numbers needed for transactions. We do not store credit card details directly on our servers.
Device & Browser Information
The 965 platform automatically records technical information such as IP address, device type, operating system, browser used, and usage logs. This data is used for security, fraud detection, and improving user experience.
What We Use This Information For
Platform Operations & Security
The collected information is primarily used to manage user accounts, process financial transactions in MYR, verify identity during login, and detect or prevent fraud or unauthorized use on the 965 platform.
We also use this information to comply with applicable Malaysian laws and regulations related to anti-money laundering measures.
Service Improvements
Usage data helps us understand how users engage with the 965 platform, enabling us to improve the interface, introduce new features, and ensure smooth performance across all devices, including Android and iOS phones.
We may use your email to send important account notifications, policy updates, or security alerts. Marketing communications will only be sent with your consent.
Cookies, Tracking & Session Storage
The 965 platform uses cookies and similar tracking technologies to enhance user experience and ensure login session security.
Types of Cookies Used
- Session Cookies: Required to maintain your login status while navigating the platform. These cookies are deleted automatically when you close your browser.
- Preference Cookies: Stores your language and display preferences so you don’t have to set them each time.
- Analytics Cookies: Used to analyze overall platform usage patterns for service improvements. This data does not identify individual users.
You can manage and delete cookies through your browser settings at any time. However, disabling session cookies may affect login functionality and your experience on the 965 platform.
Data Security & Third-Party Sharing
Our Security Measures
The 965 platform uses SSL (Secure Socket Layer) encryption on all connections between your browser and our servers, ensuring data cannot be intercepted by third parties. User passwords are stored as secure hashed values using strong algorithms, making them unreadable even to our staff.
Our servers are protected by firewalls and intrusion detection systems. We also conduct regular security assessments to ensure our platform’s infrastructure remains up-to-date and safeguarded against cyber threats.
Data Sharing with Third Parties
965 will not sell, rent, or transfer users’ personal information to third parties for marketing purposes without your explicit consent.
We may share necessary information with the following parties under limited circumstances:
- Trusted payment service providers (for processing MYR transactions)
- Relevant authorities as required by Malaysian law
- Technical service providers supporting platform operations, bound by confidentiality agreements
Your Rights as a 965 Platform User
You have the right to request a copy of your personal information we hold at any time. Requests can be submitted to the 965 support team.
If your personal information is inaccurate or outdated, you have the right to request corrections through your account settings or by contacting our customer support.
You may request deletion of your account and personal data. Please note that some data may need to be retained to comply with Malaysian legal requirements.
Policy Changes & How to Contact Us
965 reserves the right to update this privacy policy periodically to reflect changes in our practices or legal obligations. Significant changes will be communicated via email or platform notifications. It is the user’s responsibility to review this policy regularly.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact 965 support via email at [email protected]. We aim to respond to privacy-related inquiries within a reasonable time. You may also refer to Frequently Asked Questions for more details.
Still Have Questions About Your Privacy?
The 965 team is ready to help you understand how your data is protected. Visit the FAQ section or log in to manage your account privacy settings.